​1. Introduction

1.1 This website is owned and operated by ChatCloud (“the Company”), whose registered office is at 470 McLean Blvd , Paterson , 07513 New Mexico , United States, registered with the Companies Register of United State, with company identification number 3264433.

1.2 Protecting your data and privacy is one of our highest priorities, and we take this responsibility very seriously. This Privacy Policy, together with our Cookies Policy, applies where we are acting as a controller of data and information that you provide to us when using our website or services. This Privacy Policy may be supplemented by additional materials specified in whole or in part for specific Services.

1.3 We process your personal data in accordance with the laws of your jurisdiction, and for individuals and organizations in member states of the American Union (hereinafter, “AU”) and the American Economic Area, we act in accordance with the AU General Data Protection Regulation (GDPR 2016/679) (hereinafter, “GDPR”).

1.4 Personal data subject to processing, as referred to in clause 1.3 above, has the meaning given to it in Article 4(1) (Definitions) of the GDPR. Personal data is defined as “any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person”.

1.5 If you would like to access a copy of this policy in another format or if you have any questions or concerns, please contact us by emailing recruitment.tchattrader@gmail.com, and we will be happy to assist you.

​2. Data collection and data controller

2.1 This privacy policy sets out how the Company (hereinafter referred to as “the data controller”) will process your data, including any personal information about you that is collected in connection with your use of our services. Use of our Services includes, but is not limited to, viewings, purchases, inquiries, or other activities that require the sharing of information between you and us.

2.2 When you visit our website or use our services, we may collect different types of personal data about you:

a) Personally identifiable information: such as your name, email address and other contact details.

b) Demographic data: such as your age, gender and location.

c) Technical data: your browser type and version, information about your device and other technical details about your visit to our website.

d) Usage Data: information about how you use our website and services, including the pages you visit, the time spent on each page and other usage patterns.

e) Marketing and Communications Preferences: Your preferences in receiving marketing materials from us and your communications preferences.

2.3 We collect your personal data by different means, including:

a) Directly from you: when you provide information to us, for example when you create an account, fill out forms or communicate with us.

b) Automatically: When you use our website, we may collect technical and usage data through cookies and other similar technologies. For more information on our use of cookies, please see our Cookie Policy.

c) From third parties: we may receive personal data about you from various third parties, such as social media platforms, marketing partners or service providers who help us operate our website and our services.

​3. Disclosure of your data

3.1 We may share your personal data with the following categories of recipients:

a) Affiliates and Subsidiaries: We may share your personal data with our affiliates and subsidiaries for internal administrative purposes, to provide our services and to maintain and improve our website.

b) Service Providers: We may share your personal data with third party service providers who help us operate our website, provide our services and process financial transactions, such as hosting providers, processors payment providers, marketing and advertising partners and analytics providers.

c) Legal and regulatory authorities: We may disclose your personal data if required to do so by law, in response to a valid legal request, or if necessary to protect our rights and interests.

d) Business Transfers: In the event of a business transfer, such as a merger, acquisition or sale of our assets, your personal data may be transferred to the new owner or a third party as part of the transaction.

3.2 We will only disclose your personal data to the extent necessary to achieve the purposes described in this privacy policy. We ensure that the third-party service providers we work with are committed to protecting your personal data in accordance with applicable data protection laws and our privacy policy.

3.3 Please note that although we will do our best, through appropriate software and procedures, to prevent any data breach, any information you provide through our website may potentially be accessible to other Internet users due to malicious acts.

3.4 All data sharing relationships between us and third party providers are subject to a data sharing agreement with appropriate safeguards included in our contractual relationship with them.

​4. Legal basis for collecting personal data

4.1 We collect and process your personal data based on one or more of the following legal grounds:

a) Consent: In certain cases, we may ask for your consent to process your personal data, for example when you subscribe to our newsletter or accept the use of cookies. You have the right to withdraw your consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.

b) Performance of a contract: we may process your personal data where necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contract.

c) Legal obligations: We may process your personal data to comply with our legal obligations, such as tax and accounting regulations, or to respond to valid legal requests from authorities.

d) Legitimate interests: We may process your personal data where necessary for the purposes of our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests. Examples of legitimate interests include maintaining and improving our website, providing our services and conducting marketing activities.

​5. Types of personal data collected

5.1 We collect different types of personal data about you, depending on your interaction with our website. The types of personal data we collect may include:

a) Contact information: such as your name, date of birth and email address.

b) Usage Data: information relating to your use of our website and services, including pages visited, time spent on pages and other usage patterns.

c) Technical data: browser type and version, operating system and other technical details regarding your visit to our website.

5.2 We may also collect special categories of personal data (also known as sensitive personal data), such as information about your health or other sensitive information, but only with your explicit consent or where required by law or allows it. We will always inform you of the specific purpose and legal basis for collecting this type of personal data.

​6. Purpose of processing and use of your personal data

6.1 We process and use your personal data for various purposes, including:

a) provide an appropriate level of customer service, which includes responding to your inquiries and addressing any concerns you may have

b) ensure the general operation of our services and our website, including the management, maintenance and improvement of our services

c) ensure and maintain our customer relationship with you, as well as communicate with you, where applicable

d) stay informed about how our customers use our services and analyze this information in order to improve our services

e) maintain and improve our web services through the use of analytical tools

f) retain and use the information you provide to us in legal proceedings

g) Inform our customers of future promotional and marketing campaigns, ensuring that only relevant information is sent to them;

h) Protect the security and integrity of our website, services and user data;

i) process payments for our services

j) fight against fraud or illegal activities targeting our website.

Please note that we may process your personal data for more than one purpose if the legal basis for the processing is different for each purpose.

​7. Use of personal data

7.1 We use your personal data for the purposes described in this privacy policy and in accordance with the legal basis for processing as set out in section 4.

7.2 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will inform you and explain the legal basis which allows us to do so.

7.3 We may aggregate or anonymize your personal data so that it can no longer be associated with you, in which case it is no longer considered personal data. We may use this aggregated or anonymous data for research, analysis or other purposes without restriction.

​8. Data protection rights

Under the GDPR, you have certain rights in relation to your personal data. Nothing in this policy affects these rights. The rights of the data subject pursuant to Article 13(2) of the GDPR are as follows: 

The right of access to your data: you have the right to request access to a copy of the data that we hold about you; 

The right to rectification, which allows you to request that we correct or delete your data; 

The right to withdraw consent, which involves the withdrawal of previously granted consent, invalidating the legal basis which allows us to process your data; 

The right to restrict the use of your data, including the right to object to the processing of your data; 

The right to erasure of your data, commonly known as “right to be forgotten”; 

The right to lodge a complaint with the competent national authority regarding the processing of your data. 

The rights mentioned are subject to certain restrictions and exceptions, which can be viewed here: https://edpb.europa.eu/our-work-tools/general-guidance/guidelines-recommendations-best-practices_en

​9. Exercise your rights

If you would like to exercise any of the rights set out in Section 8, please email us first at recruitment.tchattrader@gmail.com so that we can guide you. In order to comply with current data protection legislation, we will need to verify your identity.

​10. Data storage and retention

10.1 We store your personal data on secure servers and we implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful loss, alteration, disclosure or access.

10.2 We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. The retention period may vary depending on the type of personal data and the specific circumstances in which it was collected.

10.3 When your personal data is no longer necessary for the purposes for which it was collected, we securely delete or anonymize it. In some cases, we may retain aggregated or anonymous data for statistical purposes, provided that this data can no longer be used to identify you.

​11. Security measures for your data

11.1 We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration or destruction. These measures may include, but are not limited to:

Secure servers and firewalls;

data encryption

Limited access to personal data by authorized personnel only 

Regular security audits and vulnerability assessments;

Employee training on data protection and privacy.

11.2 Despite our efforts to protect your personal data, we cannot guarantee the absolute security of your data transmitted over the internet or stored on our servers. Any transmission of personal data is at your own risk, and we encourage you to take appropriate measures to protect your personal data when using our website or services.

​12. Third party websites

12.1 Our website may contain links to third party websites or services which are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third party websites or services, and you should review the privacy policies of those third parties before providing them with any personal information.

12.2 This Privacy Policy applies only to our Website and Services, and we cannot be held responsible for any personal data that you provide to, or is collected by, third parties, even if you access those third parties through our website. We encourage you to review the privacy policies of any third-party website or service that you visit to ensure that your personal data is treated with the same level of protection as when using our website or service.

​13. Changes to this Privacy Policy

13.1 We may update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer or applicable legal requirements. When we make changes to this Privacy Policy, we will notify you by posting an updated version on our website, and we may also send you an email or provide other appropriate notifications. The updated version of the Privacy Policy will come into force from the date of its publication on our website.

13.2 We encourage you to review this Privacy Policy regularly to stay informed about our data protection practices and to ensure that you are aware of any changes. By continuing to use our website or services after the effective date of the updated Privacy Policy, you accept the changes.

​14. Contact information

14.1 If you have any questions, concerns or comments regarding this Privacy Policy, our data processing practices or your rights in relation to personal data, please do not hesitate to contact us using the following contact details:

Company Name: ChatCloud

470 McLean Blvd, Paterson , 07513 New Mexico, United States 

Email: recruitment.tchattrader@gmail.com

14.2 We are committed to addressing your concerns and resolving any issues you may have regarding the processing of your personal data. If you believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.